Best Auto Repair, Willoughby

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Customer Survey

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Lakeside Certified Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Lakeside Certified Auto we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Lakeside Certified Auto in Willoughby

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What People Say About Us

  • reviewicon
    , 11/29/2025

    had a great experience at this shop. They were extremely honest, transparent, and professional from the start. I truly appreciated their integrity and clear communication. Highly recommended!

  • reviewicon
    , 11/17/2025

    Great place. Friendly honest staff.

  • reviewicon
    , 10/22/2025

    I had my car towed to this shop, and they had it fixed by the very next day! Josh kept me updated throughout the process, explaining the issue and costs clearly, which I really appreciated. I decided to go here because both my mom and my husband have used them before and were very happy and now I can see why! Excellent service, great communication, and quick turnaround. Highly recommend!

  • reviewicon
    , 08/12/2025

    First experience with Lakeside was today. Dropped my car off at 8 am (scheduled) for 4 new tires and I already have the car back as of 3. Thus far everything is great! Thank you!

  • reviewicon
    , 04/30/2025

    I highly recommend this place. I needed a new transmission and I took my car here. They fixed it on Monday and got to pick it up Tuesday (so they can drive it to make sure everything was good with it). I will definitely be coming here when I need something done on my car. The price wasn't to bad either.

  • reviewicon
    , 03/13/2025

    Shawn was honest with me. I took my car into them because I heard a noise and thought I needed a strut. It was missing a nut in a plastic cover. No charge! I’ll go back again when I need something.

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware