Best Auto Repair, Willoughby

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CUSTOMER SURVEY

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Lakeside Certified Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Lakeside Certified Auto we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

  • reviewicon
    , 07/02/2024

    If you need anything done to your vehicle, get it done here. They are very good and really nice!

  • reviewicon
    , 06/19/2024

    I was very impressed with this auto shop. They did my front brakes for almost half of the cost that the dealer quoted me. Very personable and nice people to deal with, both at the front desk and with the service technician. He explained my options and I didn't feel like I was taken advantage of or talked down to because I'm a woman. No high pressure sales tactics here. Service was timely as well. They got me in and out knowing that I was waiting. Initially I intended to walk home a couple miles, but the heat was pretty unbearable by that point in the morning. Will definitely be bringing my car here for any future needs.

  • reviewicon
    , 03/05/2024

    Good honest folks! Very pleasant and very informative and VERY helpful!

  • reviewicon
    , 01/07/2024

    Awesome shop. Had work done on my 2016 KIA a few times and the work was exemplary and the cost was reasonable. I highly recommend!

  • reviewiconTires, near Willoughby, OH
    , 12/11/2023

    Great service! Very conscientious and highly communicative with car owner. Had tires replace at 71K miles. Tech called about needing rear brakes and rotors. Provided cost and I immediately approved. Picked up SUV a little later. These are great technicians and very honest. I highly recommend and will be back.

  • reviewiconTires, near Willoughby, OH
    , 12/13/2023

    I been having my car worked on there for quite a few years now. My son's child hood friend work there. He a 5 star mechanic. The business there is top notch. The price is very good. I come all the way from the Westside of Cleveland to Willoughby Ohio because it's hard to find a good mechanic shop.

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware