Best Auto Repair, Willoughby

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CUSTOMER SERVICE

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Lakeside Certified Auto in Willoughby

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What People Say About Us

  • , 11/29/2022

    Great job and fast service on my brakes! Thanks guys!

  • , 10/23/2022

    These guys are fast, friendly, and reasonably priced. They do really good work, so expect to book an appointment out a week or two, but they will definitely take care of you and your car!

  • reviewicon
    , 10/19/2022

    Good service good prices

  • reviewicon
    , 10/14/2022

    Brought my car here because I suspected that another shop was taking me "for a ride". Everything that they told me made perfect sense. I paid $15!!! I did order tires from them too....those will be put on and paid for next week.

Willoughby
  • reviewicon
    , 10/06/2022

    Trust worthy mechanic, I would recommend, reasonable pricing too.

  • reviewicon
    , 08/11/2022

    Absolutely the best place for car repairs and most reasonable price. Super terrific mechanics and fast. Brought my car in to see what was wrong with all the noise it was making. They found the problem, called and had it in and out in two and a half hours. Did not try to push or sell me on what was not necessary and very honest. Can't sing their praises enough. They have a new customer.

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware