Best Auto Repair, Willoughby

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CUSTOMER SERVICE

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Lakeside Certified Auto in Willoughby

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What People Say About Us

  • reviewiconCar & Truck Care, near Willoughby, Ohio
    , 08/11/2022

    Absolutely the best place for car repairs and most reasonable price. Super terrific mechanics and fast. Brought my car in to see what was wrong with all the noise it was making. They found the problem, called and had it in and out in two and a half hours. Did not try to push or sell me on what was not necessary and very honest. Can't sing their praises enough. They have a new customer.

  • reviewiconCar & Truck Care, near Willoughby, Ohio
    , 08/09/2022

    Great shop, took care of my car

  • reviewicon
    , 08/04/2022

    First time customer...great experience, fair prices and very friendly!

  • reviewicon
    , 08/01/2022

    These guys and gals are always there for me when I need a fix or first/second opinion. They are down to earth with no overselling. There is a park about a block a way with basketball courts, frisbee golf course and a track to kill time.

  • reviewicon
    , 07/14/2022

    Great service! Always extremely nice from start to finish with good prices as well.

  • reviewicon
    , 06/03/2022

    They were absolutely wonderful. Quick to diagnose the issue, considerate of my concerns, thorough, professional, and kind. I highly recommend them and will definitely return.

Call us for service: 440-946-0076

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ASE Master Technician
BBB Accredited Business
  • Car Care Aware