Best Auto Repair, Willoughby

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CUSTOMER SERVICE

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Lakeside Certified Auto in Willoughby

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What People Say About Us

  • reviewicon
    , 02/11/2023

    Several years ago, we took our car to the dealership service department. They indicated that the muffler needed replaced and it would cost around $1,800. This seemed a little high, so we took the car to Lakeside and they said that they could just patch a hole in the tailpipe, which we had them do. This work was less than $200. We haven't had a problem with this muffler several years later. We now take all of our cars to Lakeside Service and they've been incredibly helpful for two main reasons: 1. You can trust what they say about your car. They don't recommend costly repairs that aren't needed. 2. The pricing for their services is very reasonable. You'll never overpay for car service again. If you're not happy with your current repair shop, just take your cars to Lakeside.

  • reviewicon
    , 01/17/2023

    Great place for auto repair

  • reviewicon
    , 10/23/2022

    These guys are fast, friendly, and reasonably priced. They do really good work, so expect to book an appointment out a week or two, but they will definitely take care of you and your car!

  • reviewicon
    , 10/19/2022

    Good service good prices

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware