Best Auto Repair, Willoughby

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CODE OF ETHICS

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

Willoughby
  • reviewicon
    , 01/07/2024

    Awesome shop. Had work done on my 2016 KIA a few times and the work was exemplary and the cost was reasonable. I highly recommend!

  • reviewicon
    , 12/11/2023

    Great service! Very conscientious and highly communicative with car owner. Had tires replace at 71K miles. Tech called about needing rear brakes and rotors. Provided cost and I immediately approved. Picked up SUV a little later. These are great technicians and very honest. I highly recommend and will be back.

  • reviewicon
    , 12/13/2023

    I been having my car worked on there for quite a few years now. My son's child hood friend work there. He a 5 star mechanic. The business there is top notch. The price is very good. I come all the way from the Westside of Cleveland to Willoughby Ohio because it's hard to find a good mechanic shop.

  • reviewicon
    , 11/30/2023

    This was my first visit to this neighborhood business and we were very impressed. They checked my concerns, found nothing wrong, and we weren't charged. What I needed would have required a fair amount of time and effort ... no charge! We will definitely return for any service needs for our 2 cars. Thank you Lakeside Auto.

  • reviewicon
    , 11/18/2023

    Used to live nearby, moved 30 miles east and still make the trip because of fair prices and honest service I trust.

  • reviewicon
    , 10/18/2023

    Great guys working on you car.

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware