Best Auto Repair, Willoughby

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NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

ASSOCIATIONS

  • Parts Plus
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware

Testimonials

  • reviewiconGeneral Maintenance, near Willoughby, OH
    I was referred to this shop 2 years ago by a co-worker who's friend is a mechanic here and I was stunned by the professionalism, honesty, excellent work and fair prices this shop offered. I recently took my brother-in-laws car to them for a complete inspection, to determine what was needed to get the car up to spec to sell it. They were very honest and open on telling me what needed to be done and their pricing was exceptional. I would highly recommend taking your vehicles to them for any service needed, you will not be disappointed! I wish more companies would follow their lead.
    , 07/16/2021

  • reviewicon
    These guys are awesome! Prices are reasonable too...I'll be taking my range Rover here for my oil changes from here on out
    , 06/22/2021

  • reviewicon
    Identify the problem quickly.
    , 06/03/2021

  • reviewicon
    Super friendly great guys
    , 05/30/2021

  • reviewicon
    Always quick and professional
    , 03/05/2021

  • reviewicon
    Awesome group of people fair prices and will never tell you to replace or fix something you don't need. It's hard to find an honest mechanic shop but they know what they are doing and are fair on their prices!
    , 12/10/2020