Best Auto Repair, Willoughby

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Lakeside Certified Auto BBB Business Review

TECHNICIAN CERTIFICATION

Automotive Service Excellence

Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.

Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.

ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.

ASSOCIATIONS

  • Parts Plus
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware

Testimonials

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    Always quick and professional
    , 03/05/2021

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    Awesome group of people fair prices and will never tell you to replace or fix something you don't need. It's hard to find an honest mechanic shop but they know what they are doing and are fair on their prices!
    , 12/10/2020

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    Honesty and quality work. Great technicians. Joyce and Scout awesome.
    , 12/05/2020

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    Good service, waited less time than quoted, reasonable prices! Will go back again!!
    , 10/19/2020

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    Lakeside is doing business with integrity and honesty. Price is good and wait time is reasonable. For an oil change is about $50, wait time 40 mins. Now I do my two cars maintenance here.
    , 09/08/2020

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    The staff is friendly and professional. I never wait long for my car to be worked on and ready to go!
    , 07/22/2020