Best Auto Repair, Willoughby

CONTACT US
FacebookGoogle +

RIGHT TO REPAIR

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat Closed
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



What People Say About Us

  • reviewicon
    , 10/23/2022

    These guys are fast, friendly, and reasonably priced. They do really good work, so expect to book an appointment out a week or two, but they will definitely take care of you and your car!

  • reviewicon
    , 10/19/2022

    Good service good prices

  • , 10/14/2022

    Brought my car here because I suspected that another shop was taking me "for a ride". Everything that they told me made perfect sense. I paid $15!!! I did order tires from them too....those will be put on and paid for next week.

  • , 10/06/2022

    Trust worthy mechanic, I would recommend, reasonable pricing too.

  • reviewiconCar & Truck Care, near Willoughby, Ohio
    , 08/11/2022

    Absolutely the best place for car repairs and most reasonable price. Super terrific mechanics and fast. Brought my car in to see what was wrong with all the noise it was making. They found the problem, called and had it in and out in two and a half hours. Did not try to push or sell me on what was not necessary and very honest. Can't sing their praises enough. They have a new customer.

  • reviewiconCar & Truck Care, near Willoughby, Ohio
    , 08/09/2022

    Great shop, took care of my car

Call us for service: 440-946-0076

Parts Plus
ASE Master Technician
BBB Accredited Business
  • Car Care Aware