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What You Need to Know from Your Lakeside Certified Auto Service Advisor

Posted January 30, 2022 12:15 PM

Willoughby drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Lakeside Certified Auto uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Lakeside Certified Auto service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Willoughby drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Willoughby service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Willoughby have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Lakeside Certified Auto
38525 Lakeshore Blvd
Willoughby, OH 44094
(440) 946-0076
http://www.lakesidecertifiedauto.com

 



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What People Say About Us

  • reviewicon
    , 08/27/2024

    Very honest, and hard working people

  • reviewicon
    , 08/26/2024

    Sean was very knowledgeable and is an amazing technician. I will never go anywhere else. That's a promise. Sean always has my business.

  • reviewicon
    , 07/25/2024

    Fixed a slow leak in my tire in 5 minutes for only 15 bucks. Sure beat driving up to Mentor avenue to one of the tire shops!

  • reviewicon
    , 07/02/2024

    If you need anything done to your vehicle, get it done here. They are very good and really nice!

  • reviewicon
    , 06/19/2024

    I was very impressed with this auto shop. They did my front brakes for almost half of the cost that the dealer quoted me. Very personable and nice people to deal with, both at the front desk and with the service technician. He explained my options and I didn't feel like I was taken advantage of or talked down to because I'm a woman. No high pressure sales tactics here. Service was timely as well. They got me in and out knowing that I was waiting. Initially I intended to walk home a couple miles, but the heat was pretty unbearable by that point in the morning. Will definitely be bringing my car here for any future needs.

  • reviewicon
    , 03/05/2024

    Good honest folks! Very pleasant and very informative and VERY helpful!

Call us for service: 440-946-0076

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